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We needed service on a mini-split air conditioner. Our technician Jesse James was prompt and very professional. He also shared some information to educate us on keeping the system working properly.
I also appreciated how quickly they responded! Answering the phone and helping a customer right away is rare nowadays! Companies that understand the urgency of serving their clients as soon as possible always get my vote.
Will recommend to others.
Posted on Google
Anonymous
Trustindex verifies that the original source of the review is Google.
After a frustrating experience with another plumbing company, I called these guys for a second opinion, and I’m so glad I did. Jared was honest, professional, and took the time to explain everything without any pressure or scare tactics. He provided the camera footage, walked me through the condition of my sewer line, and gave me straightforward recommendations. Jared is the man—a great guy who truly cares about doing the job right. These are the only guys I’ll be calling from now on. Highly recommend!
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Steve Gaddie
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Rare these days! Super honest and informative. Came out and fixed issue for free. We thought it could have been huge job turned out the very opposite. Thanks Jared for your expertise.
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Kimberly Matura
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Chad and his team responded quickly. Super knowledgeable and helpful and they answered all my questions. Communicated thoroughly throughout the estimate and scheduling process. Everything from initial phone call to completely done was less than 24 hours. Price was less than competitors. Jared and Seth were my technicians. They worked quick and thorough. Explained everything throughout the process and even left the area cleaner than when they started.
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Elisabeth Hillyer
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Prompt, VERY prompt arrived before the estimated time frame which I appreciate since I have a busy schedule. Jared explained why my drain kept clogging which other plumbers haven’t done before and it made sense. First time customer and will be a repeat customer.
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Dane
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If you haven't heard of the name Rapid Rooter Plumbing and Air by Chad and Jessica Lee Librizzi, you need to. Luckily over the years I haven't had the need to call them (thankfully right?) But when there was a need, it was an emergency. Started with a leak, found out it was plumbing on the HVAC unit itself that was causing the leak but incredibly, they are now known as rapid rooter plumbing AND Air. Called them Sunday afternoon when most businesses are closed but the AC in my home had to be turned off to prevent the spread of damage and mold. We already had the ceilings and walls opened up to determine where it was coming from and how bad the damage was. They sent their tech Jesse out to our home in a couple hours. Diagnostics didn't take long and it was a simple fix luckily but he didn't push anything on me that wasnt needed. He was great with my dogs too. Their daughter that answered the phones was also super friendly and made sure we were gonna get taken care of because summer in Phoenix without AC is no joke. If youre looking for a family run, local, incredible company this is it. Im back to operational within a few hours of calling these guys and my dogs are no longer dying in the heat with no escape. Thanks to Chad and Jessica for building this company and especially Jesse the tech!
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Lynn Winegart
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Great service! Rep explained everything in detail of what was happening and what needed done for repairs.
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Ned Alap
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Had Jesse come out to take a look at my AC unit. He was straight up very knowledgeable and pleasant to deal with. Explains everything very well so you understand. Tells you like it is with options. From there the choice is yours to make. No pressure tactics.
Posted on Google
Angel Rodriguez
Trustindex verifies that the original source of the review is Google.
Wow! Ac stopped early morning, 103 and I work from home. Was able to get a Tech appointment, diagnoses and repair same day! Jesse James was so nice and honest and we just cannot thank you enough! Will share this great experience and use your company for any future home issues!
Posted on Google
Dennis A
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I have been a part of building five restaurants, I have had 1 million commercial disasters, and I have never had service even close to how outstanding this company and their TECH, JARED, have been in this entire process! Cannot rave enough about the entire service process from the first phone call to Aspen, her follow up, Jared’s‘s rapid response and how quickly they took care of us and got us back on our feet. Cannot recommend them highly enough!
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Air Conditioning
Mountain View Center
2225 W Mountain View road suite 6, Phoenix, AZ 85021
