Privacy Policy

Last Updated: July 18, 2025
Next Review: Annually or when significant changes occur.

TL;DR (Too Long; Didn’t Read)

We don’t sell your data. We use cookies and trackers to run the website, show videos, chat with you, and occasionally serve ads on platforms like Facebook. You control what we track through our cookie settings and opt-out page.

1. Who We Are

Rapid Rooter Plumbing
Website: https://rapidrooteraz.com
Email: service@rapidrooteraz.com

2. What Data We Collect

Contact Information (name, phone, email, address)
Usage Data (IP, device, browser type, etc.)
Cookies & Trackers for analytics and personalization

3. How We Collect It

Form submissions
Embedded video tools
Live chat widget
Tracking scripts and cookies

4. Tracking & Cookies We Use

Cookie	Service	Purpose	Type	Duration
_fbp	Meta Pixel	Facebook Ad Retargeting	Marketing	90 days
wistia, wistia-video-progress-*	Wistia	Video playback tracking	Functional	Varies
persist:hs-beacon-*	HubSpot	Chat widget memory	Functional	Persistent
YSC, VISITOR_INFO1_LIVE	YouTube	Video viewing behavior	Analytics	6 months
wp-*, elementor	WordPress	Login/session tracking	Functional	Varies

Manage your preferences at our Opt-Out Preferences Page.

5. Why We Use Your Data

Respond to inquiries and service requests
Improve site performance and usability
Track ad effectiveness (Meta Pixel)
Support video playback and live chat

6. Managing Consent & Cookies

You can accept or decline cookies using our banner. You can also opt out of marketing tracking at:

7. Your Rights (U.S. / California Residents)

Access the personal data we collect about you
Request deletion of your data
Opt out of personal data sales (we don’t sell data, but you still have the right)

To request these, email us at service@rapidrooteraz.com.

8. Data Retention

Form submissions: up to 2 years
Cookie durations: per cookie policy
Backups: stored securely and encrypted

9. Third-Party Services We Use

Meta/Facebook: Cookies Policy
Wistia: Privacy Policy
HubSpot: Privacy Policy
YouTube/Google: Privacy Policy

10. Children’s Privacy

We do not knowingly collect personal information from children under 13.

11. Links to Other Websites

We are not responsible for third-party websites linked from our site.

12. Changes to This Policy

We may update this Privacy Policy. Changes will be reflected on this page with the new effective date.

13. Contact Us

Email: service@rapidrooteraz.com